HES’s Enterprise Resource Planning (ERP) Solution focuses on delivering enterprise resource management (ERM) solutions to help healthcare organizations achieve operational excellence.  HES recognizes that healthcare organizations have become more than just patient care or insurance providers – they are constantly evolving, competitive businesses.  To support ongoing organizational changes, whether they are driven by mergers and acquisition, by bottom-line management, or by other factors, healthcare organizations need to have adaptive ERM capabilities and access to resource information to drive decision-making.

A pre-requisite to a successful ERM program is an ERP solution that works for a healthcare organization.  HES takes a comprehensive approach to evaluating strategic, operational, cultural, financial, and technological factors to identify the most suitable ERP solution for a healthcare organization.  Selection of an ERP solution that is tailored to the organizational needs will help the organization realize the maximum value from its investment.  In the event that an ERP solution has been implemented, but is not working for a healthcare organization, HES’s comprehensive approach allows for a reassessment of the organization’s needs and realignment of its ERP solution to deliver the expected value for the organization. 

HES’s ERP practice core services provide the middle to large healthcare providers with end-to-end deployment of ERP applications and integration.  HES offers the following services:

Implementation Services – including Return-on-Investment measurements, project management, application configuration, end user education, conversion services, and change management.

Upgrade Services – We will perform upgrade add-on work including: changing processes, changing and adding reports, and reconfiguring existing applications.

Integration Services – including integration to current applications systems, connectivity to trading partners through “supply chain marketplaces”, and other healthcare providers.

Rapid Fit Assessment – focused on quickly getting healthcare providers through the selection (including Return-on-Investment measurements) and into the deployment of ERP applications and supply chain solutions.

Employee Self Service – combines application, technical, and process improvement experts to deploy “web-based” employee self-service, manager self service, and Electronic Pay Stub distribution.